Capacity
Ten containers off the quay in under a day
A retailer's demand ran ahead of forecast and ten boxes needed to be at their DCs earlier than planned. We had less than 24 hours' notice. Every load was covered, at rate.
Perishables
Fresh, chilled and frozen
Reefer freight, phytosanitary certification, port health and delivery to packhouses and DCs.
20+ years in produce.
General cargo
Retail goods, machinery and everything else
Ocean, air and road freight, with customs handled in-house and the same shipment visibility across every mode.
Why Canopi
We know how to keep freight moving. We manage the ports, capacity, customs and delivery, keeping every part of the shipment on track. That’s how we run every shipment, whatever we’re moving.
25,000+ TEUs a year.
“They answer the phone and the answer is always yes.”
Category buyer · Top-four UK supermarket sourcing group
Services
International logistics, end to end.
Ocean freight
Contracted space on multiple carriers, full container and part loads, routed to any port you need.
Air freight
Any airport around the globe, quoted with handling charges and storage or onward delivery.
Road freight
Trucking predominantly throughout the EU and cross-border into the UK. Newly opened lane from China into Europe, too.
Customs clearance
In-house brokerage, with entries lodged before the vessel berths so the box can move on discharge.
Warehousing
Cross-docking, pallet distribution and bonded storage close to the ports.
Multimodal
Sea, road and air combinations, planned as one continuous move.
Recent work
Visibility
A daily report that ended the chasing
They'd come from a forwarder they had to ring for updates, and paid detention and demurrage while they waited on the phone. Now a 7am report tells them which containers land when, matched against what the stores need. No more chasing, and no more paying for time the cargo shouldn't have spent on the quay.
New lane
A first run that doubled overnight
First shipment with a new supplier, frozen vegetables out of Italy. The volume doubled the day before collection. It still went on schedule, and both ends knew where it was the whole way.
Accredited and registered
Common questions
Can you take on a shipment that's already in trouble?+
Often, yes. The usual ones are a rolled booking, a container sitting on the quay running up demurrage, a failed haulage collection, or an entry rejected because of a documentation error. What we need first is where the box physically is, who holds the release, and whether free time has expired. Send us the container number and bill of lading, and we'll come back quickly on whether we can help.
Do you handle customs clearance yourselves?+
Yes, in-house. Entries, phytosanitary certification, IPAFFS pre-notification and port health are all handled by our own brokers rather than passed to a third-party agent. We aim to lodge entries before the vessel berths so the box can move on discharge instead of waiting on paperwork.
How quickly can you quote?+
Same working day. If it's unconventional cargo, it may take a little longer, but we'll let you know ahead of time.
Do you have a minimum volume?+
No, we're happy to help with any volume requirements you have.
We already have a forwarder. What does moving actually involve?+
Getting set up is very straightforward. It just requires filling in a few documents and we can start. It also doesn't have to happen all at once. Some importers start by giving us one lane or one origin to run alongside their existing forwarder.
Which UK ports do you cover?+
All major gateways, with regular operations at London Gateway, Tilbury, Felixstowe, Southampton, Portsmouth, Dover and Liverpool. Port choice isn't neutral: the right gateway for a chilled load is the one with the shortest run to your delivery point, not necessarily the one with the cheapest ocean rate. We'll recommend the port that gets your cargo delivered best for your requirements; for some that's speed, for others it's pricing. One of our directors holds a board position at London Gateway.